100% Money Back Guarantee & Shipping Info Funny T Shirts 123.com53660 Hwy 74, Unit B PO Box 437 Mountain Center, CA 92561 (951)659-8320 Satisfaction Guaranteed. All our products are backed up by our Satisfaction Guarantee, which represents our commitment to both quality service and products. Custom shirts can only be returned due to production mistakes and/or manufacturing defects and will be eligible for a full refund or exchange. All shirts ordered with standard images or decals can be exchanged for different sizes, unfortunately due to the custom nature of our shirts we cannot accept any shirt for a refund. A shipping fee of $5.90 will be charged for all exchanges. If you wish to make a return, please follow these instructions to ensure your return is processed correctly and efficiently: 1. To make a return, you must notify us via e-mail or phone (951) 659-8320 within 7 days of receipt of the order. You will receive instructions and an official return authorization number. We will not accept returns without an official return authorization number. 2. Place the return authorization number you are given on the outside of the box and inside the box on a copy of your order or on a separate piece of paper. We will not accept any returns without an official return authorization number written on the outside of the package. 3. Upon receipt of your returned merchandise, we will issue a product exchange, replacement or merchandise credit less shipping. Only returns due to production mistakes and/or manufacturing defects will be eligible for a full refund. Shipping Shipping is only $5.90 for all orders! We ship UPS Ground to all of the United States. Alaska, Hawaii, Puerto Rico and Military addresses orders are shipped via the United States Postal Service. It is important to note that U.S. Postal service packages are untraceable. We do not ship to out of the USA to foreign addresses. Nor can we accept foreign credit cards. UPS cannot deliver to P.O. Boxes, If you have a P.O. Box listed as your ship to address it will be shipped via the United States Postal Service. (please note: this may delay the shipping time by acouple of days) UPS Address Correction Fee Please be sure that you provide us with the correct address for shipping your merchandise. If an address correction is necessary in order to deliver your package UPS will assess an address correction fee of $5.00 to the delivery. You agree to pay this fee if you provide a wrong address or if you change the ship to address after your package is in transit. This charge will be billed separately to the credit card used for your purchase. Refused or Returned Deliveries As of January 2006 UPS now charges a shipping fee when a package must be returned to shipper. Orders that are refused by the customer or returned to our warehouse due to insufficient or incorrect addresses will be subject to return shipping costs. If any package cannot be delivered due to our error no additional shipping will apply. Upgraded Shipping Requests Overnight, Two-Day, Third Day UPS Shipping, please contact us as shipping and handling will vary. Please provide the shipping address and items you want to order. All orders are processed within 24hrs. and shipped UPS Ground Excluding Weekends and Holidays. However, we are required to ask that you wait 6-7 business days for delivery within the continental U.S. *Please be advised that mail order items do not incur taxes unless you are ordering from our home state of California. americantigerstrike@earthlink.net |